• adeshagrawal

Putting your Kenko plan to work

Updated: Jun 11

Awesome! You just bought your first Kenko plan. Here are some ways you can use it.


Book a consultation with a doctor

  1. You can search within our doctor network and choose who you'd like to consult with

  2. Once done, fill out the form or head over to our chat widget on the bottom right corner of the page and either leave us an email with your preferred doctor, date and time for the appointment or get on a chat with us

  3. We will generate an invoice for any remaining amount after deducting the plan benefits

  4. Kindly pay by clicking the link in the email

  5. If you're unsure of who to consult with, ask for a call-back or get on a chat with us and we'll help you out. Our partners, Credihealth, have qualified and experienced folks available for your assistance

Kenko Chat Chat is the quickest way of getting in touch. If there's no one available at the time, leave a contact note and we will get back shortly


Ordering Medicines & Lab Tests

  1. Fill out this form or Head over to the chat widget

  2. Upload a prescription from a network doctor

  3. If you don't have a prescription from a network doctor, you need to get one first by booking a consultation with one (see above)

  4. We will generate an invoice for any remaining amount after deducting the plan benefits

  5. Kindly pay by clicking the link in the email

  6. We'll order your medicines with our partners and have the same delivered to your place

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